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Frequently Asked Questions

How do I add a heading to the body of the text?

In the text editor of a post, select the text you want to change and then in the formatting bar at the top click Type... > Heading. A drop-down menu will open where you can select the type of heading - from Level 1 to Level 6.

How do I undo formatting I've made in the text editor?

In the text editor, click the back arrow in the formatting bar at the top to undo all changes and insertions you've made.

How do I insert a link into the post?

To insert links, in the text editor of a post select the text you want to make clickable.

Now go to the formatting bar (the one where you can put bold and italics) and click the chain icon, the fourth from the left.

In the small panel that opens, insert the link in the field called Link target and press enter. You can also insert a label that will appear when users move the mouse over the link if you fill in the Title field

In the text editor of a post, select the link you want.

Now go to the formatting bar (the one where you can put bold and italics) and double-click the chain-shaped icon, the fourth from the left.

In the small panel that opens, insert the new modified link in the field called Link target and press enter.

How do I edit a post?

To access the editing of an existing content, from the list of contents click on the row of the content that we want to edit.

The editing proceeds in the same way as creating the editor, since the fields are the same. P

To apply the changes, click Publish

How do I change the order of the posts in a library?

Posts are sorted by their publication date. By changing the publication dates you can create the sortings you want.

How do I delete a post?

If you want to delete content, from the content details go to the SEO and Socials section and open the panel at the bottom Advanced Sections. Here you will find the red tab Delete Content

By clicking it, a panel appears where you are asked for final confirmation. By clicking the Confirm button, the content will be deleted

As with the change of the slug, if a post has been indexed on search engines or shared as a link on social media, deleting it will make the link empty and non-functional and could damage the positioning strategy on search engines or social media.

I don't see any libraries that have been created

To view libraries and content, make sure you have configured the Resources viewer role. Super Admins of organizations can make role changes.

If you have the active role and still can't see libraries and content, please report the bug.

I can't upload images

To upload images, make sure that

  • the post has already been published. If you are creating a post, publish it before uploading images.
  • the file you are uploading is in image format (PNG, JPG, JPEG, or GIF)

If you still can't upload images, please report the bug.

I can't see the additional data online

Additional data is not displayed on the online pages of websites as it is a tool for web developers to implement additional functionality.

My changes aren't showing up online

Changes to content and blogs take a few minutes to propagate throughout the system. After publishing changes, wait a minute or two and then reload the page.

If you don't see them online after more than 20 minutes, please report the bug.

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