Intercom

Embedding the Intercom chat plugin into your RevasOS website is easy and allows you to offer real-time assistance to your visitors, improving interaction and communication. Follow the steps below.

Attention to privacy

When you insert this type of scripts that can install cookies or collect information about the user and their devices, remember to always have consent management active via Consent Platform Managemtn, for example Iubenda.

Get the code

1. Log in to your Intercom account: Go to Intercom and log in with your credentials.

2. Configure the chat plugin:

   • In the Intercom dashboard, go to Settings > Installation > Web.
   • Customize the chat plugin (color, welcome message, opening behavior).
   • Save changes.

3. Get the embed code:

   • In the Install Intercom on your website section, copy the provided installation code (starts with <script>).

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Insert the code on RevasOS

To add it only on a specific page, go to RevasOS and:

1. Go to the Site Settings > Global Scripts and Codes section (ideal option to insert the plugin on all pages of the site) or open the specific page where you want to display the chat.
2. For all pages:
   • Insert the code in the Global Scripts (footer) field.
   • Save settings.
3. For a single page:
   • Click on New Block and select New Code Block.
   • Paste the code into the block and save.

Otherwise, if you want it to be visible site-wide:

1. Go to Your Website Dashboard.
2. Click Settings > Custom Code.
3. Paste the code into the BODY field.
4. Click Save.

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Changing the appearance of the chat plugin

If you want to change the appearance of the chat plugin (for example, position or size), you can do so by customizing the code provided. Here's how:

1. Copy the plugin script code you've already inserted.
2. Paste it into a prompt for ChatGPT with a request like this:
   • To change position or add margins: Edit this Intercom chat plugin script code to move it higher or add margins. I only want HTML with inline CSS, no modified JavaScript. Here's the code: [replace this space with your own code ]
3. Copy the result of the code.
4. On RevasOS:
   • Go to the page or global settings where you want to update the plugin.
   • Paste the updated code and save.