Frequently asked questions for Timesheets
What is the difference between an hour, a presence, and an absence?
These are the three main types of time entry in Timesheets:
- Hour is a generic work entry.
- Presence records that you were working at a specific workplace.
- Absence records non-working time such as vacation, sick leave, or other leave types.
If you are not sure which one to use, start from the definitions page below.
- Related page: Time entries, presences and absences
Why can't I edit one of my time entries?
The most common reason is that the entry is locked.
Locked entries cannot be edited by regular users. They are usually locked manually by a manager or automatically by policy after a certain date.
If you believe the entry should still be editable, contact your administrator or Timesheets manager.
- Related page: Configure Timesheets settings
Why don't I see other collaborators' time entries or calendars?
This is normally a permissions issue, not a bug.
What you can see in Timesheets depends on your role. Some users can only see their own data, while managers can also view entries, calendars, and reports for other collaborators.
If you need access to your team or company data, ask an administrator to review your Timesheets permissions.
- Related page: Roles and permissions
Why do my reports not show meaningful balances or expected hours?
Timesheets can always record time entries, but balances and expected hours depend on work schedules being assigned to resources.
If no work schedule exists for the user, the system has no expected working time to compare against the recorded entries.
- Related page: Admin setup for Timesheets
- Related page: Hours balance, actual hours and contract hours
Can I report time to a task even if the task has no estimate?
Yes.
A task can still receive reported time even without a duration estimate. However, if the task has no estimate, Timesheets cannot show comparison metrics such as:
- estimated time;
- missing time;
- exceeding time.
If you want those reporting indicators, the task also needs an estimated duration.
- Related page: Admin setup for Timesheets
- Related page: Reporting and advanced reporting
Why are some of my entries shown as unreported?
An entry is shown as unreported when it is not linked to any task.
This does not mean the time entry is invalid. It simply means that the time has not yet been associated with a project task for reporting purposes.
If your organization uses project-based reporting, you may need to edit the entry and attach the correct task.
- Related page: Add and report time entries
Can I use Timesheets from my phone?
Yes.
Timesheets is also available through the RevasOS mobile app. From mobile you can review your entries, check calendars, look at reports, and use the mobile experience provided by your organization.
- Related page: Install the smartphone app
- Related page: Exploring the mobile app
Can I create many recurring entries at once?
Yes.
Timesheets supports batch creation for recurring entries such as repeated shifts, planned absences, or fixed weekly schedules.
At the moment, the system allows up to 52 entries to be created in one operation.
- Related page: Create many timesheets at once
Can I receive notifications for events created in Timesheets?
Not directly from Timesheets.
RevasOS does not currently send reminders or notifications for Timesheets events. If you want reminders, you can connect your Timesheets calendar to an external calendar app through iCal (ICS) and manage notifications there.
- Related page: Export your Timesheets calendar with iCal (ICS)
Note
You can also download and import an .ics file manually, but that option does not auto-sync.
Can I export only part of my Timesheets data?
Yes, depending on where you start the export.
You can export all matching time entries from the main list, and in some contexts also export entries filtered for a specific task or project.
If you need structured output for payroll, finance, or offline analysis, the available formats are CSV, Excel, and JSON.
- Related page: Export time entries
Need help?
If you still need help after checking the pages above, contact us at support@revas.app.